I called 3 or 4 years ago to have you check out a roof leak. I thought for sure we would need to have it replaced. Much to my surprise, your estimator found the leak was caused by nothing more than a ... more
Thank you all at Dale Rimmer Siding for getting back to me so quickly. I really appreciate it.
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We thank and greatly appreciate all of our customers for their kind words and high ratings on the various business and social media websites!
I called 3 or 4 years ago to have you check out a roof leak. I thought for sure we would need to have it replaced. Much to my surprise, your estimator found the leak was caused by nothing more than a few nail pops. So for $150 my problem was solved. Not only was I happy that I didn't have to pay for a new roof, I was pleasantly surprised that no attempt was made to sell me a roof.
So now here we are again, a different section of the roof is leaking due to lost shingles. After 23 years I'm certain the roof needs to be replaced. So of course I call you. Jeremy came out today and proved me wrong again! With a couple of new shingles and some minor repair work in spots, he feels we've got a few more years to go. New roof averted yet again!!
While you may have missed out on a bigger payday from us thus far, it is clear you are well aware of how to build a successful, reputable business of loyal customers. The day will come when we do need a new roof and when we do, I know who to call.
Until then, I will enthusiastically tell all my friends and neighbors about the honesty & integrity of Dale Rimmer Siding. Thank you.
From: Tom Kerest